Return and Refund Policy

Thank you for choosing Digital Support Hub. We are committed to providing high-quality digital support and customer satisfaction. If you are not satisfied with our services or need to request a refund, please review our Return and Refund Policy below.

This Return and Refund Policy applies to all digital support services provided by Digital Support Hub, including but not limited to troubleshooting, diagnostic services, and technical advice.

• Service Satisfaction: If you are not satisfied with the service provided, please contact us within 7 days of receiving the service to request a refund. Refunds will be considered based on the specific circumstances and the nature of the issue.
• Service Quality: If the service provided did not meet the agreed-upon scope or quality standards, you may be eligible for a refund. We will review your case and determine if a refund is warranted.

To request a refund, please follow these steps:

1. Contact Us: Email us at Contact@digitalsupporthub.com or call us at 1-561-523-6271 within 7 days of the service to explain your issue and request a refund.
2. Provide Details: Include your service order number, a description of the issue, and any relevant documentation or correspondence related to the service in your request.
3. Review: Our team will review your request and determine if a refund is applicable. We may require additional information to process your request.

• Approved Refunds: If your refund request is approved, we will process the refund to the original payment method used for the purchase. Please allow up to 14 business days for the refund to be reflected in your account.
• Denied Refunds: If your refund request is denied, we will provide you with an explanation for the decision. You may contact us for further clarification or to discuss other possible resolutions.

The following services are non-refundable:

• Completed Services: Once a digital support service has been completed and delivered to your satisfaction, it is considered non-refundable.
• Prepaid Services: Any prepaid or subscription-based services that have been utilized or partially utilized are not eligible for a refund.

Digital Support Hub reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all services provided after the effective date of the change.

If you have any questions or concerns about our Return and Refund Policy, or if you need assistance with a refund request, please contact us at:

Digital Support Hub
Email: Contact@digitalsupporthub.com
Phone: 561-523-6271
Address: 7700 congress, Boca raton, FL 33487